Hello everyone! This is a quick Herald Office reminder of a couple of things that are very relevant right now. While I and the staff appreciate PMs and emails for various requests, we feel the need to remind everyone that we have specific request forms for various items that you may be wanting to have completed. There is also a new form that I have outlined below.
Warbanners, Lightsabers, and Avatar uploads are accessible via your Admin link on the website when you are logged in.
Other Requests: We have a new form that units should begin using for report header, logo, etc. requests. Staff can answer questions via email of course, but with the influx of new units (and even DC members) needing work, we need to begin tracking them for the same reasons as those above, so that we can make sure they are not only completed but that we know whom did what, when, etc.
If I have contacted you today then I am aware of your non-WB or LS request. If I haven't, then I need you to send your request through the forms. This isn't to say that the staff member you contacted isn't aware, but this is to make sure that nothing is lost and that I too know what we have going on (and remember).
While simple changes are usually simple, I must ask that you still use the request form for simple changes too. We track every single request and this helps us out, makes sure your request is completed, that we know what kind of queue we have and that our staff is assigned and receive credit for work that is done.
Thanks for your understanding, and as always please feel free to send questions to our friendly Herald egroup: [Log in to view e-mail addresses]. We are all on this list, so instead of hunting down a bunch of emails, this will get all of us at once. Thanks!
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