To whom it may concern,

I recently bought a “brand new” Military Bridge Assembly for my Corvette project, and the device came in broken crates and missing parts. The console had large gashes and large dents. It’s it fell from the shelf and was shipped on the front of the ship so it would hit every single rock in the galaxy.
I spent over 2 days trying to get a hold of customer service, only to be ignored and then told the part wasn’t under warranty, and I had to pay for a new part to be delivered.

Is this how you operate? I'd rather deal with the hutts. Their prices might be higher, but at least I know I’m getting quality parts!